88bt Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 88bt ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "the Player") who register an account with or otherwise interact with the 88bt online betting and casino platform accessible at https://88bt.io.

88bt is committed to handling your personal data with care, transparency, and in a manner consistent with applicable data protection principles. We recognise that players based in Bangladesh entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy is designed to give you a clear and honest account of our data practices so that you can make an informed decision about using our platform.

By registering an account on 88bt or by continuing to use the platform after this Policy has been updated, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should cease using the platform and contact our support team to arrange closure of your account.

Data Controller

For the purposes of this Privacy Policy, 88bt acts as the data controller in respect of the personal data it collects from players and site visitors. As data controller, 88bt determines the purposes for which personal data is collected and the means by which it is processed.

All enquiries relating to the exercise of your data rights, requests for data access or deletion, and complaints about data handling practices should be directed to the 88bt data team via the contact details provided in Section 15 of this Policy. We aim to acknowledge all data-related enquiries within two business days and to resolve them within 30 calendar days of receipt, in line with standard data protection practice.

Data We Collect

The categories of personal data that 88bt collects from players and site visitors are set out below. We collect only the data that is necessary for the purposes described in Section 5 of this Policy.

Identity & Registration Data

• Full legal name as it appears on your government-issued identity document.
• Date of birth (used primarily for age verification to enforce the 21+ requirement).
• Current residential address within Bangladesh.
• Gender (optional, where provided during registration).
• Nationality.

Contact Data

• Mobile phone number registered in your name (used for OTP verification and account communications).
• Email address, where provided as an optional secondary contact method.

Financial & Payment Data

• Mobile wallet identifiers (bKash, Nagad, Rocket, or Upay account numbers registered in your name).
• Bank account details (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, or other Bangladeshi banks) where used for deposits or withdrawals.
• Payment card data (Visa, Mastercard) processed securely via certified payment gateways. Full card numbers are never stored on 88bt servers.
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment method used.

Account & Activity Data

• Username and encrypted password (passwords are stored in hashed form and are never accessible in plain text).
• Betting and gaming history, including markets wagered on, stakes placed, and outcomes.
• Bonus and promotion history including offers claimed and wagering requirement progress.
• Responsible gaming settings including any deposit limits, session limits, cooling-off periods, or self-exclusion requests you have activated.
• Customer support interaction records including live chat transcripts and email correspondence.

Technical & Device Data

• IP address and approximate geolocation derived from IP address.
• Device type, operating system, and browser type and version.
• Session timestamps, login history, and page interaction data.
• Cookie identifiers and similar tracking technology data (see Section 10 for full details).

Identity Verification (KYC) Data

• Copies of government-issued identity documents (National ID card, passport, or other acceptable documents) submitted as part of the KYC verification process.
• Proof of payment method documents submitted to confirm ownership of the payment account used for deposits or withdrawals.

How We Collect Your Data

88bt collects your personal data through the following channels and mechanisms:

• Direct provision: Data you provide when completing the registration form, updating your account profile, submitting KYC documents, or contacting our support team.
• Platform activity: Data generated automatically as you use the platform, including betting activity, game play records, navigation patterns, and session data.
• Payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, and other payment gateway partners when you make a deposit or withdrawal.
• Cookies and tracking technologies: Data collected automatically via cookies, pixel tags, and local storage mechanisms when you browse the platform (see Section 10).
• Identity verification providers: Where 88bt uses a third-party KYC verification service to authenticate identity documents, that provider may return a verification result and associated data to 88bt.
• Fraud prevention services: Data returned from fraud screening and risk assessment tools used to identify suspicious account activity or payment anomalies.

How We Use Your Data

88bt uses the personal data it collects for the following purposes. Each purpose is tied to a specific legal basis, which is described in Section 6 of this Policy.

Account Management

We use your identity and contact data to create and maintain your player account, to authenticate your identity when you log in, to process OTP verifications, and to communicate important account-related information such as deposit confirmations, withdrawal notifications, and security alerts.

Payment Processing

Your financial and payment data is used to process deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, bank transfer, or card). We use transaction history to maintain accurate account balance records and to resolve any payment disputes that may arise.

Identity Verification & Compliance

We process KYC data to verify your age and identity in order to comply with our obligation to ensure that no player under the age of 21 accesses the platform, and to meet our anti-money laundering (AML) obligations. Compliance-related data processing is a legal requirement and cannot be opted out of by registered players.

Platform Security & Fraud Prevention

Technical and device data, along with account activity data, is used to detect and prevent fraudulent account activity, unauthorised access, multi-accounting, money laundering, and other forms of abuse. IP-based geolocation data is used to detect access from restricted locations.

Service Improvement & Analytics

Aggregate, anonymised data derived from player activity is used to improve the platform's user experience, to optimise game and market offerings, and to inform commercial decisions. This analytics use does not involve processing individually identifiable personal data.

Customer Support

Support interaction records are used to handle your queries efficiently, to maintain a record of issues reported and resolutions provided, and to train our support team to deliver a higher standard of service.

Responsible Gaming

Betting activity and account behaviour data is used to monitor for patterns that may indicate problem gambling, and to enforce responsible gaming tools including deposit limits, session limits, and self-exclusion requests that you have activated.

Marketing Communications

Where you have explicitly opted in to receive marketing communications, we use your contact data (mobile number or email address) to send you information about promotions, bonuses, and special offers available on 88bt. You may withdraw your consent to marketing communications at any time through your account settings or by contacting our support team.

Legal Basis for Processing

88bt processes your personal data on the following legal bases, depending on the specific purpose of the processing activity:

• Contractual necessity: Processing required to fulfil the contract between 88bt and the player — including account creation, payment processing, bet settlement, and customer support.
• Legal obligation: Processing required to comply with applicable legal obligations, including age verification, identity verification (KYC), and anti-money laundering (AML) screening.
• Legitimate interests: Processing carried out in the pursuit of 88bt's legitimate business interests, provided those interests are not overridden by your privacy rights — including fraud prevention, platform security, and service analytics.
• Consent: Processing based on your freely given, specific, and informed consent — including the sending of marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Data Sharing & Third Parties

88bt does not sell, rent, or trade your personal data to third parties for their own purposes. Personal data is shared with third parties only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.

Payment Service Providers

Transaction data is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other payment partners solely for the purpose of processing deposits and withdrawals initiated by you. These providers act as independent data controllers in respect of their own platforms and are governed by their own privacy policies.

Identity Verification Providers

KYC document data may be shared with a certified third-party identity verification provider for the purpose of authenticating your identity and age. Such providers are contractually bound to process your data solely for the purposes specified by 88bt and may not use it for any other purpose.

Game Technology Providers

Certain game platform providers (including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe) may receive a player session token and anonymised player identifier for the purposes of delivering their game content and maintaining game round records. These providers do not receive your full identity data unless explicitly required for technical integration purposes.

Fraud & Risk Management Providers

Technical and device data, including IP address and device fingerprint, may be shared with fraud detection and risk management service providers for the purpose of identifying and preventing fraudulent activity on the platform.

Legal & Regulatory Disclosure

88bt may disclose your personal data to law enforcement agencies, regulatory authorities, or other governmental bodies where required to do so by applicable law, court order, or binding regulatory instruction. We will, to the extent permitted by law, notify you of any such disclosure.

Data Retention

88bt retains your personal data for as long as your player account remains active and for a defined period thereafter, as described below. Retention periods are set with reference to the purpose for which data was collected and the legal obligations that require us to retain it.

• Active account data: Retained for the full duration of your account's active status and for a period of five years following permanent account closure, unless a longer retention period is required by applicable law.
• KYC and identity documents: Retained for a minimum of five years from the date of account closure, consistent with standard AML record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five years from the date of the transaction, consistent with financial record-keeping obligations.
• Customer support records: Retained for three years from the date of the most recent interaction, or for the duration of any unresolved dispute, whichever is longer.
• Marketing consent records: Retained for as long as your consent remains active and for two years following withdrawal of consent, for the purpose of demonstrating compliance.
• Anonymous analytics data: Retained indefinitely in aggregated, anonymised form that cannot be used to identify any individual player.

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. Players may request early deletion of their data by contacting our support team, subject to the retention obligations described above which 88bt is not able to waive.

Security Measures

88bt employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and 88bt's servers, ensuring that your login credentials, payment data, and personal information cannot be intercepted in transit.
• Hashed and salted storage of all account passwords. 88bt support staff cannot view your password in plain text at any time.
• OTP (one-time password) verification for sensitive account actions including withdrawals and password changes.
• Role-based access controls that restrict internal access to personal data to only those members of the 88bt team who require it to perform their specific role.
• Regular security audits and vulnerability assessments of the platform's technical infrastructure.
• Automated monitoring systems designed to detect and flag suspicious account activity in real time.

Despite the measures described above, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that poses a significant risk to affected players, 88bt will take prompt action to contain the breach and will notify affected players as soon as reasonably practicable.

Cookies & Tracking Technologies

88bt uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device by your browser when you visit the platform. They serve a number of purposes, which are described below.

Essential Cookies

These cookies are strictly necessary for the platform to function. They include session cookies that maintain your logged-in state, security tokens that protect against cross-site request forgery (CSRF), and load-balancing cookies that ensure stable platform performance. Essential cookies cannot be disabled without materially impairing the platform's functionality.

Functional Cookies

Functional cookies remember your preferences and settings, such as your preferred language, odds format, and responsible gaming settings. These cookies improve the quality of your experience on the platform by reducing the need to re-enter preferences on each visit.

Analytics Cookies

88bt uses first-party analytics cookies to collect aggregate data on how players navigate and interact with the platform. This data is used to identify areas where the platform's usability can be improved and to measure the effectiveness of content and features. Analytics data is processed in aggregate form and is not used to create individual player profiles for marketing purposes.

Cookie Management

You may manage or disable non-essential cookies through your browser's settings at any time. Please note that disabling cookies may affect the functionality of certain platform features. Instructions for managing cookies in major browsers are available via the help documentation of your browser provider.

88bt does not use third-party advertising cookies or retargeting pixels that track your behaviour across other websites beyond 88bt.io.

Your Data Rights

As a player whose personal data is processed by 88bt, you hold a number of rights in relation to that data. These rights are described below. To exercise any of these rights, please contact our support team using the details provided in Section 15.

• Right of access: You may request a copy of the personal data that 88bt holds about you. We will provide this in a structured, commonly used format within 30 days of your verified request.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held about you. For certain fields, you can update data directly via your account dashboard. For fields that require manual correction, please contact our support team.
• Right to erasure: You may request deletion of your personal data. Note that this right is subject to legal retention obligations — 88bt may be required to retain certain data (such as KYC and transaction records) for the minimum periods described in Section 8, even following an erasure request.
• Right to restrict processing: In certain circumstances, you may request that we restrict the processing of your data to storage only, for example while a complaint or correction request is being resolved.
• Right to data portability: You may request a copy of the personal data you have provided to 88bt in a machine-readable format (such as JSON or CSV), where processing is based on your consent or on a contractual relationship.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests. 88bt will review your objection and will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

To exercise any of the rights listed above, please email [email protected] with the subject line "Data Rights Request" and include your registered mobile number and a brief description of your request. We will verify your identity before processing any data rights request to ensure that personal data is not disclosed or altered in response to an unauthorised request.

Marketing Communications

88bt may send you promotional communications about bonuses, special offers, new game releases, and seasonal promotions (for example, during Eid, Pohela Boishakh, or major cricket tournaments including BPL and IPL) where you have explicitly opted in to receive such communications.

We send marketing communications via SMS to your registered mobile number and, where an email address has been provided, via email. We do not send unsolicited promotional messages to players who have not opted in to marketing communications.

You may opt out of marketing communications at any time by:

• Updating your communication preferences in the notification settings section of your account dashboard.
• Replying "STOP" to any SMS promotional message received from 88bt.
• Emailing [email protected] with the subject line "Unsubscribe" and your registered mobile number.

Opting out of marketing communications will not affect the delivery of transactional messages such as deposit confirmations, withdrawal notifications, OTP codes, and security alerts, which are sent as an essential part of account operation and cannot be disabled.

Minors & Under-Age Protection

Age verification is a mandatory step in the 88bt registration process and we reserve the right to request documentary proof of age at any time. If 88bt discovers that personal data has been collected from a person under the age of 21, that data will be securely deleted, the associated account will be permanently closed, and any funds in the account will be handled in accordance with our Terms & Conditions.

If you believe that a minor has registered an account on 88bt, please contact us immediately at [email protected] so that we can investigate and take prompt action.

Changes to This Policy

88bt reserves the right to update or amend this Privacy Policy at any time. When material changes are made to the Policy, we will notify registered players by posting a notice on the platform and, where appropriate, by sending a notification to the mobile number registered to the account.

The updated Policy will display a revised effective date at the top of the document. Continued use of the 88bt platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically so that you remain informed about how we handle your personal data.

Where changes to this Policy require fresh consent from players (for example, where a new category of processing is introduced that is based on consent), we will seek that consent from you directly before commencing the new processing activity.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint about how 88bt handles your personal data, please contact us using the details below. Our support team operates 24/7 on Bangladesh Standard Time (BST, UTC+6).

You may also reach our support team at any time via the live chat feature available inside your account dashboard. Live chat is available around the clock and is the fastest way to raise an urgent account-related privacy concern.

For formal legal notices addressed to 88bt in connection with data protection matters, please send your correspondence in writing to [email protected] with the subject line "Legal Notice — Data Protection". 88bt will acknowledge receipt of formal legal notices within two business days.